Hivelocity VS Maple Hosting and their managed servers.

We're currently considering these two companies for a few managed dedicated servers. Can anyone chime into what we can expect from their managed services?
We have our own backend admin who can do basic tasks, but sometimes he needs extra assistance with things, and we're not really sure how flexible these companies are in terms of assisting in such situations. Basically, we need very little assistance, but when we do, we expect a competent person on the other end who actually wants to help/diagnose.
It's also important that the companies haven't outsourced their support to some 3rd party unknown entity. We need to be sure it's a proper employee with proper credentials.

Any info would be greatly appreciated


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24/7 Managed Dedicated in NL/DE?

We're looking for a managed dedicated server in NL or DE DC,
We have read much praise in here for Hivelocity but we checked their managed plans and amazed to see that they do not offer any support in cases where FFMPEG or 3rd party scripts are involved.
We need support whenever anything happens where our tech/dev isn't capable enough to solve the issue. As an example of such tech challenge that we would need to have covered by the managed hosting is issues that relate to diagnosing network package losses that are noticed when using a custom Google Cloud Translation API. In such case we wouldn't want to get told 'We can't support you because you're using 3rd party CMS/Software'

We're used to managed dedi hosting in US and have never had any such issues where support aren't taking care of everything. We need to understand who in NL or DE does provide such services?
We do not need support often but when do we we want a sysadmin on the other end who isn't just trying to avoid supporting based on some weird T&C.
Usually over a year we may need 5 hours of support, so during these 5 hours we need just full support and dedication from the support staff as rest of the year the payment for the services has been more of an insurance payment.

Dedicated Server Company

Hi,

I am looking for two unmanaged servers in Europe. Network uptime and responsiveness of tech support are of priority.

Shortlisted a few companies so far:

Simply Hosting
HiVelocity
ServerMania

Anyone has any recommendations or otherwise for these or other companies?

Thanks.

Frustrating situation with liquidweb

After 2 weeks working forth and back with Liquidwebs staff to secure our servers we have to give up.

The situation is that frustrating that we need to find a different hosting center for a managed dedicated server.

I was wondering if anyone know of companies reliable for a small ecommerce website?

If you can't suggest any here then maybe you can hint me what to look for?

We want the server to be located in Europe and has to be managed but with Plesk or cPanel.

Very happy with Hivelocity

I have some servers at Hivelocity, since 2017.

No network problems, 100% uptime, excellent hardware and support.

Yesterday, after 2 or 3 years, one of the backup disks on one of my servers, failed.

I opened a ticket asking how to change to a new HDD. To my surprise, the support offered the possibility to clone the disk to try to recover the data. Despite being a backup disk, it would be good to recover, as I had left some old accounts there.

Then they removed the HDD and cloned it in 3 hours, for a new HDD. And it worked! all recovered data. Of course, it will not always be possible to recover, it will depend on the problem that the HDD presents.

And during the whole process, the Hivelocity support team was very active, I scheduled to shut down the server after 7PM (so they can insert the new drive) and minutes before they wrote saying "we are ready to install the new HDD, you just have to shutdown the server". Never, but never, have I seen this type of concern with the customer, in the datacenters where I have been. I'm in this market this 2004, I had servers at The Planet, Layered Tech, Host Dime, LiquidWeb, and so many others that don't even exist anymore.

I've had servers in other companies, which were managed, and I didn't have support like that. My servers at Hivelocity have no management, but they go beyond what was expected, gave me all the support from beginning to end of the process, offered the data recovery service for free and even warned that they will save the old HDD for a week, for any emergency.

Thanks Hivelocity, I only have one thing to ask: keep it up, "this is the way".

How companies register IP addresses for their dedicated servers?

What is the path the companies take to have IPs registered to their own business names in dedicated server business? So basically if someone looks up an IP it shows a company name of whoever owns or leases the IPs.

Managed hetzner server vs unmanaged hetzner server + platinum server managment

hello,

For about 100eur, i can get managed Hetzner server: hetzner.com/managed-server

OR unmanaged Hetzner server + platinumservermanagement.com/ (or + myw.pt/devops).


What will be a better option?

I have no experience as System Administrator.

I will like to keep the server fast, optimized, and online.

I don't plan to host many websites on the server, I need a server for a couple of large websites.

So optimization of servers for sites is very important to me.

For optimization I mean, cache optimization, database optimization, server optimization for WordPress, etc...

Is anyone have experience with Hetzner managed servers?


Best Regards

Is there a market for older dedicated hardware

Hi,

I currently work for a company which specializes mainly in full managed hosting for larger companies and full IT outsourcing of operations like ActiveDirectory, Exchange, etc. We maintain a large stack of dedicated and also cloud VPS infrastructure for our clients in local tier3 datacenters. Recently we began to upgrade most of our server equipment and so we are left with a lot of replaced older model enterprise and consumer grade servers.
Since we never had a way of working with selling VPS or dedicated servers via web page - never tried the webhosting business in mass scale ,there was an idea that popped into my head in the last weeks. Would there be a webhosting market to reuse the replaced hardware and offer them as dedicated servers via our webpage or is this kind of hardware simply to low end even with competitive pricing?

We are currently mainly talking about DELL R610 6core servers with different RAM sizes and disks which ofcourse can be customized, and consumer grade i5 and i7 servers with custom configurations.
With our experience we would of course provide all the necesary as 99,9% uptime, DDOS, ipKVM, Unmetered bandwidth, support, as we provide for our enterprise clients from our main business model.

Any suggestion/ constructive debate is welcomed, as I said..just an idea that popped up in my mind.

Maybe this is not the correct part of the forum, so sorry in advance

Looking for EU dedicated servers

I'm looking for dedicated in EU have own datacenter and have AMD Servers.

Dedicated managed or unmanaged, not OVH, Hetzner or similar i need serious company if have multi servers in EU better.

Looking for suggestions.

Looking for Servers with no monthly fees for additional IPs or Failover IPs just like OVH & SYS

I've been looking for companies just like OVH and SYS which charge only setup fee for additional IP addresses or Failover IPs one purchases, but no luck so far since I've been using dedicated servers for like years now. All other companies like Hetzner, OneProvider, Scalway, etc all charges a set amount of monthly fees.

Just made an account to see if I can get help from you guys.

KnownHost - 5 Year Review

Ive been a customer of KnownHost for over 5 years. As my sites have been growing Ive used several of their different managed VPS and dedicated servers throughout the years. This has given me great insight both into their hardware performance and the customer support for the managed services they provide.

As most website owners know there are the occasional days which are nothing but headaches. Slow loading and watching as traffic drops. Its not fun at the moment but its part of the game. The most recent event was today and that gave me this reminder to take some time out of my day to write this review.

KnownHost is one of the best hosting providers out there which truly look after their customers. Today, as many times previously, they went far and beyond to resolve the issues with my dedicated server and helped boost the performance on my site significantly.

As someone who is not a developer it is truly a great feeling to know that a response from KnownHosts support staff is never but a few minutes away. This might sound too much like a 90s TV commercial, but I cant praise them enough! 5 years and they are still as good as back then (or maybe even better actually).

I highly recommend KnownHost to anyone who is looking for a trustworthy hosting provider with many years of experience in the space and who always puts their customers first.

Thank you KnownHost for being awesome! I will keep on recommending you.